User Reviews Toshiba DMF102XKU 10-Inch Wireless Digital Media Frame
Dec 10, 2009 09:14:51
Easily connects to your home network and you can sync your Facebook, Flickr, Photobucket, etc. accounts to this quite simply. Your photos then appear on your frame without ever having to turn on your PC again. You can also link your friends accounts and then their photos appear on your frame, quite cool!
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Beware! Dead Pixels - Joe R - Fort Washington, MD USA
I was excited about this media frame when I purchased it through Amazon. But that excitement turned quickly to disappointment when I switched it on for the first time and found a pinhead size white spot in the center of the display. I don't know how many dead pixels are involved here, but the light shining through is noticeable from several feet away. Had those dead pixels been on the perimeter it wouldn't have been as bad. But appearing almost dead-center makes them all the more distracting.
I called Toshiba Support today to complain and the experience was distasteful. I was put on hold for 21 minutes to start. Then, after Chad came on and listened to my complaint I was put on hold for several minutes twice again while he checked with somebody. Finally, Chad came back on to say that dead pixels of the size I described were not covered by the warranty. When I suggested that it was not just the size but the placement and the visibility of the dead pixels Chad simply restated Toshiba's policy to me: small numbers of dead pixels are not covered by the Toshiba waranty. I then asked if there was a local Toshiba rep I could take the frame to for verification that the dead pixels in this case greatly diminished the frame's viewing experience. The answer was 'No!'
Now I'm experienced enough with digital displays to know that the occasional dead pixel is simply part of the cost of our new technology. In fact, I have one on the 23" monitor I'm using right now. But a single dead pixel in the margin of my 23" screen is hardly noticeable. On the other hand, a pin-head sized cluster of dead pixels square in the center of a 10" frame - shining white light continuously - is another matter entirely. And any Toshiba exec who saw it would know that this particular frame should have been trash-caned before it ever left the factory.
After my conversation with Chad it occurred to me that he had never even asked my name or for the serial number of the frame. Odd. That leaves me to believe that he answered my call knowing in advance that he'd have no need for that information. Get it? Seems obvious to me now that when a complaint comes in on the Frames line the responding rep is predisposed to say 'No!'
In fairness, in my brief experience with it, the frame appeared to live up to all the things that had me excited about it in the first place EXCEPT for those dead pixels. So, should you buy one that is picture perfect I'm sure you will enjoy it. Perhaps my problem is the rare exception. Perhaps...
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Toshiba.
DMF102XKU.
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The DMF102XKU is a frame that you'll want to show off just as much as your photos. The sleek, high-gloss design will look great in the living room, office, or bedroom, and connecting your frame to your home network is a snap with WPS security. Wi-Fi access at the touch of a button makes updating pictures simple, and sharing them with family and friends that are far away is made possible with FrameChannel..
Get More Detail About: Toshiba DMF102XKU 10-Inch Wireless Digital Media Frame
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